We can restore your lost account only if you meet the following requirements and do have certain information about your lost account and current account.
Below is the information we need:
From previous account : your In-game nickname + in-game payment receipt
From current account : current In-game nickname + current GEM amount
Please open a ticket in our CS page with information above.
https://utplusinteractive.freshdesk.com/helpdesk/tickets/new
*Account recovery is available for maximum 1 month after you lost your account.
*It will take around 1 week to restore your account.
*We are not able to restore account if any of the information is incorrect. Please check information again before you submit a ticket.
I lost my account. How to get it back? Print
Modified on: Fri, 17 Feb, 2017 at 6:07 PM
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