To resolve the issue you're experiencing, we recommend trying these steps :

1. Clear cache & data for the Google Play Store app

2. Uninstall updates for Google Play Services (Go to Settings > Apps or Application Manager > Google Play Services > Uninstall updates > OK).

3. Uninstall updates for the Play Store app (Go to Settings > Apps or Application Manager > Google Play Store > Uninstall updates > OK).

4. Clear cache for Google Play Services (Go to Settings > Apps or Application Manager > Google Play Services > Clear cache > OK).

5. Clear data for Google Play Services (Go to Settings > Apps or Application Manager > Google Play Services > Manage Space > CLEAR ALL DATA > OK).

6. Update the date and time on your device :

  • Open your device's main Settings app.
  • Touch Date and time.
  • If you see "Automatic date & time" and "Automatic time zone," uncheck them.
  • Manually change the date and time so that they are wrong.
  • Note: don't worry - we'll change them back to the right date and time in a minute.
  • Tap the Home Screen button.
  • Go back to your Date and time settings (repeat first two steps in this section).
  • Manually change the date and time, so that they are correct.
  • Re-check the boxes for "Automatic date & time" and "Automatic time zone."

7. Remove your Google Account :

  • Open your device's Settings app.
  • Under "Accounts," touch Google and then the account you want to remove.
  • Touch the Menu icon in the top right corner of the screen.
  • Touch Remove account.

8. Restart your device.

9. Add your Google Account:


  • Open your device's Settings app.
  • Under "Accounts," touch Add account > Google .
  • Follow the instructions to add your account.

10. Try these steps to Fix internet connection problems on Android devices.



Note: This can also be encountered if you're using APK version for Shadowblood. These APK versions might be tampered. In this case, no troubleshooting method is available to solve this issue. 

Remember to be careful when downloading apps outside of official Android marketplaces...